Tussock lands and Tarns of Ben Lomond Station | <i>Colin Monteath</i>
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COVID-19 Terms and Conditions - 100% Refunds

Book in confidence, knowing we have your back. 


Since 1992 we've been delivering memorable & quality trips around New Zealand to fellow Kiwi's and international visitors alike. We're committed to offering you the best quality service from the first contact you have with us, to the moment you arrive back from your trip and beyond.

Here's what you can expect when you book a trip with us:


    COVID-19 Deposit Security & 100% Refunds

    We understand things can change. Should our trips be inoperable, or if Covid-19 border restrictions prevent you from travelling to the start point of your trip, you can choose to receive a full refund of any balance paid including your deposit or transfer your deposit and balance paid for future use.
     


    Refunds - Outside 60 Days

    For any reason not relating to COVID-19, contact us at least 60 days before your trip is to depart & you'll receive a full refund, minus your deposit.

     

    Lifetime of Adventure

    Should any reason prevent you from being able to travel, contact us at least 60 days before your trip departs & we will hold and transfer 100% of your deposit & paid balance for your future use at any time. This can also be transferred to a friend or family member

     

    Booking from overseas?

    Priority will be given to all reservations held by travellers who are not impacted by border closures. At 90 days prior to your trip operating or when a trip reaches maximum numbers (whichever occurs first), we will contact those clients who are booked yet likely to be impacted by border closures and give them the option to be wait-listed or transferred to a later date or receive a full refund.


    See full terms and conditions.

Keep the dream alive and enjoy open spaces on foot, by bike or on water; our diverse range of adventures will suit different interests and fitness levels at the best value. You’ll enjoy high-quality outdoor gear, delicious meals and a professional, local team all provided to make your sustainable holiday a memorable and safe one.

Cheers | <i>Lachlan Gardiner</i> Trip briefing at our depot before heading out to explore | <i>Lachlan Gardiner</i> Celebrating the end of a great days riding! | <i>Lachlan Gardiner</i>

Terms and Conditions

Lifetime of Adventure & Sharing is Caring: Terms & Conditions

- Valid on bookings made directly with Adventure South NZ

- Trips are subject to availability and trips reaching minimum numbers to operate


100% Refunds: Terms & Conditions

- Valid on all Adventure South NZ brochured trips

- Valid for bookings made directly with Adventure South NZ online at www.adventuresouth.co.nz or over the phone +64 3942 1222.

- Valid only for bookings directly effected by covid-19 by either New Zealand re-entering level 3 or 4 or if border closures prevent you from travelling to the start point of your trip.

- Our standard terms and conditions apply for cancellations or transfers made for reasons not related to New Zealand re-entering level 3 or 4 or if border closures prevent you from travelling to the start point of your trip.

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World Expeditions Travel Group

World Expeditions Australian Walking Holidays Tasmanian Expeditions Adventure South Great Canadian Trails Utracks Huma Challenge World Expeditions Schools Walkers' Britain and Europe Sherpa Van Trail Journeys Blue Moutains Adventures Company Larapinta Trail Walk Australian Cycle Tours Great Walks of New Zealand Great American Trails Adventure Travel West On Water Expeditions
  World Expeditions hold an Air Travel Organisers Licence (ATOL) no. 4491 issued by the Civil Aviation Authority (CAA). All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/atolcertificate.
© Copyright 2026 by Adventure South NZ Pty Ltd
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